All MCC equipment problems should be reported to the help desk. Please help us by following this procedure. Calls to the help desk will be assigned to appropriate campus personnel depending on the problem type. The help desk maintains a database of calls that can be beneficial to the campus Technology Management Team when making decisions regarding the upgrade and funding of technology. Equipment problems can be reported 2 ways:
• Call the MCC help desk 752-5357, 65357. Operating hours are Monday – Thursday 7am- 7pm, Friday 7am – 5pm. • Submit the problem online http://hdo1.collegis.com/manatee/.
NOTE: An emergency pager number is available to after-hours callers. It will be communicated on the phone message.
